Frequently asked questions:
The refugee system

Financial support for government-assisted refugees

What kind of support do they receive?

The Resettlement Assistance Program (RAP) provides government-assisted refugees with support services and financial support for the most basic needs.

Support services include:

• greeting at the airport
• temporary accommodation and help to find permanent accommodation
• help with registration for mandatory federal and provincial programs
• orientation in the community that includes explanation of contacts for safety and emergency services, public transportation, Canada’s education and health care systems, Canadian laws and customs, an introduction to the city where they settle, and some explanation of the climate
• financial orientation such as budgeting techniques, setting up a bank account and the use of debit and credit cards
• “life skills” support for high-needs clients to help with basic life skills and
• referrals to other refugee programs.

Financial support is provided under the RAP to eligible refugees who cannot pay for their own basic needs. Support can include a one-time household start-up allowance and a monthly income support payment. The level of financial support is based on provincial social assistance rates in the province where they settle.