What is my Personal Identification Number (PIN) for the Employer Portal and where do I find it?
A PIN is a number that some users need to enrol in the Employer Portal. This number links accounts under the same organization together. You need a PIN if:
- you are a secondary or branch user, or
- you lost your GCKey or password and need to access your account.
You will need a secondary or branch account if your organization has already enrolled in the Employer Portal, but you are:
- a branch of the organization, or
- another employee who submits offers of employment for the organization or branch.
If you need to create a secondary or branch account, you must contact your organization’s or branch’s primary user. The primary user will give you your PIN. When you enrol in the portal, choose Yes when you are asked if you received a PIN.
You don’t need a PIN if you are the first person to enrol your organization in the Employer Portal. When you enrol in the portal, choose No when you are asked if you received a PIN.
If you lost your GCKey or password, you will need a PIN to access your account. Find out how to get a PIN if you lost your secure credentials.
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