I don’t see the option to upload documents in my account, even though IRCC has asked for it. What do I do?

If you don’t see the option to upload documents in your account, tell us through the IRCC Webform.

Don’t forget to:

• select the type of application you’re submitting,
• provide as many details as possible about the problem you had, and
• include screen shots.

Don’t send in multiple forms to report your issue, as it can slow down our review of the requests.